Shipping & Delivery

Most personalised orders are prepared and dispatched within 5–7 working days (Monday–Friday). Some products may have a different processing time where this is stated on the product page.

UK delivery

• UK delivery usually takes approximately 2–3 working days after dispatch.
• Available delivery services and any upgrade costs are shown at checkout.
• Tracking availability depends on the delivery service selected.

International delivery

International orders typically take around 10–15 days after dispatch, although customs and local carrier delays can occasionally extend this.

Time-sensitive orders

If you need an order for a particular date, please contact us before ordering where possible. Personalised items require production time, so next-day delivery is not normally available.

Busy periods

Processing and delivery can take longer around Christmas, bank holidays and other busy periods. Please allow extra time when ordering for a fixed date.

Questions about delivery?

Email info@engravedmemories.co.uk or visit our contact page.