Eco-friendly Packaging

All orders are shipped in at least 60% recycled packaging. 

Your item will be packed in a velvet pouch or a cardboard box depending on availability.

Our paper postal mailing bags are manufactured from responsible, sustainable sources to comply with government certi­fica­tion. The paper is both compostable and degradable, and paper mailers can be easily recycled, making this an extremely eco-friendly option. The weather-proof parcel protects its contents during transit.

Shipping

Some products are personalized and shipped via a third party company, with times that vary due to order volume.

We would currently allow up to 2 weeks for UK orders and up to 4 weeks for international orders to arrive just to be safe, though it could take much less time!

If you need the hoodie immediately than the estimated time, please upgrade shipping in the cart.

Free returns

If you are not 100% satisfied with your items, you may return your order for a refund or store credit on all eligible merchandise (Original shipping charges are non-refundable). Our return policy is effective for up to 30 days from when the order is fulfilled.

We want you to have the best experience when shopping online with us, so if for whatever reason you’re not happy with your purchase, please let us know via: contact@engravedmemories.co.uk